Contact information

Contact Information

If you have any questions regarding your order, our products, returns, shipping, or any other matter, please feel free to contact us.

CrystalTCG
Email: crystaltcg@mail.io
Address: Güterstrasse 105, Basel 4053

We aim to respond to all enquiries as quickly as possible, usually within 1–2 business days.

Customer Service Hours:
Monday–Friday, 09:00–17:00 CET

For questions regarding an existing order, please include your order number in your message.